Topics:

• Charbroiler cooks unevenly
• Charbroiler clicking during use
• Charbroiler hotter or colder in the front or back when cooking
• Charbroiler heat distribution

Troubleshooting:

1. If the knob is not set at HIGH, the burner may turn blue and the automatic ignitor will begin sparking, this is normal operation.
2. Turn the knob back to HIGH. This is the only setting for a charbroiler.
3. Verify the ceramic ignitor is clean and not chipped or cracked.
   • If dirty, clean with a soft, dry cloth to remove debris.
4. Verify the heat distribution plate is installed:
   • GR Gas Ranges, R Series Gas Ranges, and RT Series Gas Rangetops
     • Verify the blank off plate is centered under the burner grate on top of the ceramic burner to help distribute heat evenly.
     • A new blank off plate may be ordered using part # 815824.
     • Contact a Factory Certified Parts Distributor to order parts.
   • Dual Fuel Ranges and Sealed Burner Rangetop models, make sure the radiant plate is installed.
     • The radiant plate sits directly below the charbroiler and is not secured to the unit in any way.
     • Lift radiant plate up to remove for cleaning.
5. Verify the charbroiler is clean. See also, How to Clean the Wolf Charbroiler.
6. Understanding how to use a charbroiler is also helpful. See also:
   • Cooking with a Charbroiler
   • Sub-Zero and Wolf Tips and Recipes
     • Search cooking, food storage, and wine tips. Also search recipes by product, food type, season, and courses.
   • Contact a Product Distributor for demonstrations and events.
   • Refer to the product Use and Care Guide for further information.
7. If these troubleshooting steps do not resolve the issue, service is necessary to expertly diagnose and repair the product. Contact Factory Certified Service to schedule an appointment for repair.