Topics:

• What is the best way to clean the debris from the charbroiler?
• Charbroiler discolored
• Charbroiler not lighting
• Charbroiler grate seems to be cracking

Troubleshooting:

To clean charbroiler grates:

1. Leave the charbroiler on for approximately 10 minutes after grilling is complete.
2. Once the grate has cooled, lift it off and set it in the sink.
3. Use a soft bristle brush to remove food particles from the grate.
4. Pour very hot water over the cooked-on residue.
5. Cover with wet dish towels and pour more hot water over it. Allow the hot, moist conditions to help loosen the residue.
6. Remove remaining soil with a mild detergent and scouring pad.
7. Rinse and dry.

To clean charbroiler frame and blank off plate, follow these steps:

1. Once components are cool, remove from range.
   • Remove by lifting straight up.
2. Soak in hot water and mild detergent.
3. Wash thoroughly, scrubbing with a scouring pad if needed.
4. The area around the blank off plate and mesh screen can be cleaned with a mild detergent and water on a soft rag.
5. Avoid contact with the ceramic ignitor when cleaning.

Dual Fuel Models DF36, DF48, DF60, and SRT Sealed Burner Rangetop:

• There is no blank off plate on these models.
• A radiant plate is used on Dual Fuel and SRT models.
• The radiant plate sits directly below the charbroiler and is not secured to the product in any way.
• Lift radiant plate up to remove for cleaning.
• Soak in hot water and a mild detergent.
• Wash thoroughly and scrub clean.

Dual Fuel Models DF3650, DF4850, DF6050:

• There is no blank off plate or radiant plate on these models.
• A heat deflector sits below the charbroiler.
• The heat deflector is attached to the product and cannot be removed for cleaning.

Notes

• Refer to Wolf Cleaning Guide and Charbroiler Quick Start Video.
  • The quick start video provides a guide to using the charbroiler on Wolf Gas Ranges with open burner rangetops (R and RT).
  • The video does provide a general idea of use and care and cleaning for newer products (Dual Fuel and SRT).
• Clean the charbroiler with soap and water before first-time use.
• It is not necessary to clean the infrared burner, but if the holes on the burner become clogged, straighten a paper clip and use to remove debris from the holes.
  • Leaving the charbroiler on after cooking as noted above will help to burn away any debris from the infrared burner.
  • Do not leave meat on the charbroiler to rest after turning it off. This will cause grease to drip onto the burner.
  • Always let the burner run at least 10 minutes after removing food from the charbroiler.
• The blank off plate will turn a metallic blue color due to the high heat; this is a permanent change.
• A blank off plate should not be used with a Dual Fuel or SRT model rangetop.
  • Refer to Charbroiler Operation for more information.
• Ignitor: Avoid contact with the ignitor; it is fragile (ceramic) and can chip or break.
• Dishwasher cleaning is not recommended for any part of the charbroiler as it may corrode the finishes.
• The charbroiler is made of porcelain coated cast iron.
• If there is debris on the ignitor, it may create ignition issues. Clean gently with a soft, dry toothbrush.

Refer to the product Use and Care Guide for further information.

Answer:

If these steps do not resolve the issue, or you have other issues with the charbroiler, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.