Topics:

• The PIN number is not working on a Classic (BI) product
• PIN Incorrect error when PIN entered correctly
• Which number to enter first when pairing BI refrigerator
• BI PIN troubleshooting number order

Answer:

Classic (BI) units will show the first 4 digits of the PIN, and then the display will change to the last 2 digits.

• For images of the PIN, refer to Sub-Zero, Wolf, and Cove Connected Appliance PIN Location.
• Enter the last 4 digits first, followed by the first 2.
• When pairing, if the PIN is entered correctly and still not recognized, reverse the order of the digits entered.
  • For example, if the PIN is 12 34 56, enter 56 12 34.
• Only the large digits should be used for the 6-digit PIN. The smaller digits indicate the screen number.
• Be sure to use the PIN that is being shown on the display inside the unit.
  • Do NOT use the example PIN that is shown in the app. The PIN shown in the app will not work.
• See also, Sub-Zero Group Owner's App Unable to Display the PIN.