Topics:

• Can the Sub-Zero Group Owner's App be used on multiple devices?
• Can more than one owner have access to the same unit using the Sub-Zero Group Owner's App?
• Allow multiple users to access Sub-Zero Group Owner's App

Answer:

The Sub-Zero Group Owner's App may be used on multiple devices to connect to the same unit if the same Sub-Zero, Wolf, and Cove account is used on each device.

• The same username and password must be used on each device.
• It is not possible to have the same unit linked to multiple accounts.
• If the same unit is linked to more than one account, the last account used will show the unit.
• The other user may need to delete the app, download it again, and sign in using the correct username and password.
• Appliances must be removed from the Sub-Zero Group Owner's App prior to moving, selling, or replacing the product. See also, Disconnect or Remove Connected Appliances from Sub-Zero Group Owner's App.

See also, Set Up Connected Appliance for Pairing.