Topics:

• How to remove an appliance from the Sub-Zero Group Owner's App
• Remove an appliance from the app after selling the product or moving
• How to remove appliances that are offline, no longer owned, or have an error code present

Answer:

An appliance must be removed from the Sub-Zero Group Owner's App, if you are moving, selling, or replacing the product. 

• Note: To add an appliance that has previously been removed from an account, the appliance must first be forgotten from the mobile device's Bluetooth Settings. For instructions, refer to Sub-Zero Group Owner's App Unable to Find Appliances.
  

Remove an Appliance from the Sub-Zero Group Owner's App

If appliance is currently connected:

1. Open the Sub-Zero Group Owner's App.
2. Tap the appliance you want to remove. 
   
3. Tap the gear icon in the top-right corner.
4. Scroll to the bottom of the Settings screen and tap Remove. 
   

If appliance is offline, no longer owned, or has an error code present:

1. Open the Sub-Zero Group Owner's App.
2. The app will attempt to connect to your appliance using Wi-Fi and Bluetooth. 
3. After the connection fails, an error will appear. Press and hold the appliance you want to remove.
4. A message will appear asking you to confirm you would like to remove the appliance from your account.
5. Tap Remove.