Topics:

• How do you put an Induction Cooktop into Showroom Mode or take it out of Showroom Mode?
• Induction Cooktop does not work and SHO, SHR, 5HR or 5 HR appears on the control
• How to enter showroom or demo mode on an Induction Cooktop
• Induction Cooktop shows SHO and does not work
• Customer reports 5 HR showing in display when cooktop is locked
• Serial number break for Induction Cooktops in Showroom Mode

Answer:

If an Induction Cooktop is showing “Shr,” sometimes mistaken for “5hr,” the unit is in Showroom Mode.

• If a power loss occurs, the unit starts in normal operational mode.
• The unit connects directly to 120 V connection, so a kit is not needed.
• Instructions differ depending on unit serial number. See also, Wolf Serial Tag Locations.

• CT Induction Cooktop Locked
• Wolf Touch Pad or Controls Not Working

1. From LOCK MODE, press and hold the “MELT” key for the front element for 5 seconds. The controls will enter Showroom Mode. 
2. The controls will light all LEDs for 5 seconds to let the user know that Showroom Mode has been entered.
   • During Showroom Mode, “Shr” will be continually shown in the timer display unless any of the following keys are pressed: CLEAR, +, or -. Once there are no key presses for 5 minutes, the “Shr” will return.

1. From LOCK MODE, press and hold the front element “MELT” key for 5 seconds. The controls will exit the Showroom Mode.
2. The controls will go through the startup sequence to indicate that the Showroom Mode has been exited.
   • An interruption of power will also exit the Showroom Mode. The unit will start up in LOCK mode when power is restored.
   • If any other touch pad sensor detects another input signal, the Showroom Mode will not disengage.

1. From LOCK mode, press “Off” key for 5 seconds to enter Diagnostics; a beep will sound.
2. Press and hold the front element "MELT" key for 5 seconds while in Diagnostic Mode. The controls will enter Showroom Mode.
3. The controls will light all LEDs for 5 seconds to let the user know that Showroom Mode has been entered.
4. During Showroom Mode, “SHO” will be continually shown in the Timer Display unless the CLEAR, '‘+” or “-” keys are pressed.
5. If there are no keys pressed for 5 minutes, “SHO” will return.

1. Enter LOCK MODE first by pressing and holding the “Key” symbol for three seconds.
2. Press “Off” key for 5 seconds to enter Diagnostics; a beep will sound.
3. Press and hold the "Melt" key for 5 seconds
   • NOTE: Holding the Melt key for more than 7 seconds will cancel Diagnostic Mode but not Showroom Mode.
4. The unit will go through a startup sequence and enter Lock Mode.
5. Press the “Key” symbol for 3 seconds to unlock the unit.
6. The unit is now functional.
7. To verify, use an induction-approved pot or pan with water in it to test.