Wolf Touch Pad or Controls Not Working
Topics:
- No response when pressing buttons on a control panel or touch pad
- Touch control does not respond
- Oven, Range, or Cooktop does not work when pushing buttons
- Wolf product will not change when keys are pressed
Cause:
- Improper use
- Unit in Sabbath Mode
- Problem with control panel or touch pad
- Unit in lock mode
Troubleshooting:
Initial Troubleshooting
- Use the pad or tip of the finger and not the fingernail to press the buttons.
- The touch pads respond to reverse magnetism in a person’s fingertips.
- Sometimes, if fingertips are very cold, warming the hands before attempting to press buttons will help the touch pad respond to the input.
- Make sure hands are clean when using controls.
- Make sure unit is not in Sabbath Mode.
- See also, Wolf Sabbath Mode and Star-K Information.
- The control panel may need to reboot. Turn the home circuit breaker to the unit off for 30 seconds then back on again.
- Refer to product-specific troubleshooting below. If these troubleshooting steps do not resolve the issue, service is necessary to expertly diagnose and repair the product.
- Contact Factory Certified Service to schedule an appointment for repair.
Refer to the product Use and Care Guide for further information.
Product-Specific Troubleshooting
Ranges:
Cooktops and Module Cooktops:
- CI Induction Cooktop Control Unresponsive
- CE Electric Cooktop Control Unresponsive
- Induction or Electric Cooktop Controls Unresponsive
- Specialty Module Cooktop Control Unresponsive
Ovens:
- E Series Oven Control Unresponsive
- 24" E Series Oven Control Unresponsive
- M Series Oven Control Unresponsive
- Convection Steam Oven (Touch Control) Unresponsive
- Speed Oven Control Unresponsive
Microwaves:
- MD Drawer Microwave Control Unresponsive
- MDD Drop-Down Door Microwave Control Unresponsive
- MC24 Convection Microwave Control Unresponsvie
- MS24 Standard Microwave Control Unresponsive
Other Appliances:
- V Series Cooktop Ventilation Control Unresponsive
- Warming Drawer Control Unresponsive
- CW24 Cup Warming Drawer Control Unresponsive
- EC24 Coffee System Control Unresponsive
- VS24 Vacuum Seal Drawer Control Unresponsive
Additional Resources:
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