Topics:

• Surface burners do not ignite while oven in use, light when oven is not in use
• Surface burners on R Series Gas Range or RT Series Gas Rangetop constantly click while oven is in use, service technician suggested installing riser to resolve issue
• Why do surface burners click only when the oven is on?
• Why is a riser recommended to resolve burner clicking?
• What does a riser have to do with burner performance?
• Constant or intermittent sparking or clicking gas surface burner
• Gas burner does not click
• Surface burner clicking when charbroiler is in use
• Surface burner continues to click after ignition or after burner turned off
• Burner clicks when not in use
• Gas burner will not shut off

Troubleshooting:

If a Wolf gas burner has clicking issues:

1. Verify burners are clean and dry using the Wolf Cleaning Reference Guide and How to Clean Surface Burner Caps and Rings.
   • Ignitor can be gently cleaned with a soft, dry toothbrush if needed.
   • Clean food particles out of holes in the burner ring using a toothpick.
2. Make sure burner rings and caps are positioned properly. If the burner cap screws into the burner head, verify it is tightly fastened. Burners will light only if these are in place.
3. If the unit was recently cleaned or a spillover occurred and the ignitor is wet, let the unit dry. Use a hairdryer as needed to speed up the process.
4. Verify power is supplied to the product.
5. If the burner or unit was not used in a while, more clicking may occur. Turn the burner off after 10 seconds if not lit, wait a minute and try again.
   • It may take time to clear the lines of air and deliver gas to the burner for ignition.
6. Verify the pan is not too large, starving the burner for air. Large pots/pans can starve the burner for oxygen, causing the flame to lift, searching for oxygen.
7. Try turning the burner to a lower setting. If sparking stops, the pot/pan may be too large.
8. If the burner clicks when the charbroiler is in use, turn on the ventilation hood. Wolf suggests turning the hood on before the charbroiler.
9. Verify the burner control knob is not stuck. Push in or down on the knob and then release. The knob should spring back into place.
10. Turn the home circuit breaker to the unit off for 30 seconds then back on again. Retest operation.
11. Check for proper wiring and polarity of outlet if constant sparking.
    • If sparking when the unit is not in use, consult an electrician.
12. Same troubleshooting steps apply if some burners work while others do not.
13. If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.

Troubleshooting:

• Gas Surface Burner Not Igniting
• Gas Surface Burner Will Not Shut Off
• Gas Surface Burner Flame Quality Issues
• Gas Product with the Wrong Gas Type
• Charbroiler Troubleshooting
• Gas Oven Bake Burner Not Working

See also:

• Gas Burner Operation
• How to Remove Burner Rings and Caps