Topics:

• Full-extension easy glide rack hits the oven door when pulled out, not moving on one side, screeching, squeaking, or stuck
• Can the full-extension easy glide oven rack be repaired or adjusted?
• Can a rack be lubricated or greased?
• Full-extension ball-bearing rack rolls forward or comes out when oven door is opened

Answer:

Cleaning

• All oven racks and glides should be removed for the self-clean cycle. Failure to remove racks during self-clean may cause discoloration, distortion, squeaking/screeching of glides, and permanent damage.
• Oven cleaner may be used on the full-extension ball-bearing rack. However, care should be taken to prevent cleaner from getting into the glides, which can cause damage.

Rack Movement

• Replacement components or parts for full-extension racks are not available.
• No repair instructions are available for full-extension racks.
• If damaged, a new oven rack is needed. Refer to Full-Extension Ball-Bearing (Easy Glide) Rack Information for rack part numbers.

If a rack is hitting the door:

1. On an E Series or L Series Oven or Dual Fuel Range, verify that the correct rack is being used. 
   • Full-extension ball bearing racks are not designed to be used in the lowest rack position. Instead, the full-extension door rack should be in the lowest rack position.
   • The full-extension door rack pulls out of the unit onto a track on the oven door. See also, Wolf Oven Full-Extension Door Rack.
2. Verify that the door is opening to a full 90 degrees.
   • See also, Wolf Oven Door Height Adjustment.

If racks slide forward when oven door is opened:

1. Remove oven racks.
2. Remove oven rack guides.
   • See Remove Oven Racks and Rack Guides.
   • Refer to the product Use and Care Guide for further information.
3. Install the oven rack and note if it slides forward without pulling on it.
   • See Full-Extension Ball-Bearing Rack Information for installation instructions.
4. If the rack still slides forward unassisted, a new oven rack is needed. Refer to Full-Extension Ball-Bearing (Easy Glide) Rack Information for rack part numbers.

If any of the following occur, a new full-extension ball bearing (sliding) rack is needed:

• Rack is installed properly but is stuck, does not move in or out fully, or is not gliding.
• Rack was left in oven during self-clean mode and is now screeching or not moving smoothly.
• Racks are squeaking when pushed in or pulled out.
• Rack was sprayed with cleaner that desolved glide grease.
  • Grease used is a hi-temp food grade grease (food machinery grease).
  • Wolf does not sell replacement grease, nor recommend any specific producer.