Topics:

• Constant or intermittent sparking or clicking Dual Fuel gas surface burner
• DF Gas burner does not click or clicks when not in use
• Surface burner clicking when charbroiler or griddle is in use
• Surface burner continues to click after ignition or clicks after burner has been turned off
• Gas burner will not shut off

Troubleshooting:

If a Wolf gas burner has clicking issues:

1. Verify burners are clean and dry using the Wolf Cleaning Reference Guide and How to Clean Surface Burner Caps and Rings.
   • Ignitor can be gently cleaned with a soft, dry toothbrush if needed.
   • Clean food particles out of holes in the burner assembly using a toothpick.
2. Make sure burner cap is positioned properly.
   • For units prior to serial number 17000000, if the burner cap screws into the burner head, make sure it is tightly fastened. Burners will only light if these are in place.
3. If the unit was recently cleaned or a spillover occurred and the ignitor is wet, let the unit dry.
   • Use a hairdryer as needed to speed up the process.
4. Verify power is supplied to the product.
5. If the burner or unit was not used in a while, more clicking may occur. Turn the burner off after 10 seconds. If not lit, wait a minute and try again.
   • It may take time to clear the lines of air and deliver gas to the burner for ignition.
6. Verify the pan is not too large, starving burner for air. Large pots/pans can starve the burner for oxygen, causing the flame to lift, searching for oxygen.
   • Try turning burner to a lower setting. If sparking stops, the pot/pan may be too large.
7. If the burner clicks when the charbroiler is in use, turn on the ventilation hood. Wolf suggests turning the hood on before the charbroiler.
8. Make sure burner control knob is not stuck; push in or down on the knob and then release, the knob should spring back into place.
9. Turn the home circuit breaker to the unit off for 30 seconds then back on again. Retest operation.
10. If the burners still do not ignite, or continue to click or spark when not in use, no further troubleshooting is available, and service is necessary to expertly diagnose and repair the product. Contact Factory Certified Service to schedule an appointment for repair.

Additional Resources:

• Gas Surface Burner Not Igniting
• Wolf Gas Product with the Wrong Gas Type
• Gas Burner Operation
• How to Remove Burner Rings and Caps
• Wolf Gas Surface Burner Will Not Shut Off
• Gas Surface Burner Flame Quality Issues
• Wolf Surface Burner or Oven Knob Stuck or Loose
• Charbroiler Troubleshooting