Topics:

• Should the door or drawer on a 500, 600, Classic (CL, BI), Designer (DET, DEC, IT, IC), 400, or 700 Series unit close on its own?
• Should the door on a 400, 500, 600, BI, IT, IC, or 700 Series stay open?
• Which interior drawers have the soft close feature?
• Do Sub-Zero interior drawers have a self-close feature?
• When should the refrigerator drawer close by itself?
• Do 200 and 300 Series units have a self-close feature?
• Self-closing feature is not working

Answer:

Classic Series (BI, CL), Designer (DET, DEC, IT, IC), and Designer Column IC-27R have soft-close refrigerator drawers. Interior freezer drawers do not have the soft-close feature.

• As the interior refrigerator drawer closes, the soft-close mechanism and drawer slide will catch and close the drawer with a soft-pull action.
• The "catch" of the soft close will be felt once the drawer is within approximately 1" of being closed.

• There is no self-close or soft-close feature on 200 or 300 series units.

• There is no self-close or soft-close feature on Professional Series units.

• The refrigerator door has a door closing cam to help close the door.
• For a Classic (BI, CL) model, with the door opened to 110°, the hinge will hold in the open position if the door stops. As you close the door, the cam will take over at about 15° to help close the door.
• For 500, 600, Designer, and 700 Series models, the door cam helps close the door starting at about 45° open.
• Door flexing is possible if a door swings open by itself under its own weight, it may flex a bit more than the maximum opening degree.
• The bottom freezer drawer does not have a soft-close feature.

• For a Classic (BI, CL) model, with the door opened to 110°, the hinge will hold in the open position if the door is stopped. As you close the door, the hinge will take over at about 15° to help close the door.
• For 500, 600, and 700 Series models, the door cam helps close the door starting at about 45° open.
• For 500, 600, and 700 Series models, freezer baskets and drawers must be manually closed all the way.
• For Undercounter (UC) models, the refrigerator and freezer doors have spring-loaded closure mechanisms. As the doors are closed, the door closure engages to help close and seal the doors.
• Undercounter (UC) models had an upgrade to the closer mechanism in 2014.
• The new type door closer uses magnetic close help to close the door when partially opened.

Designer Undercounter (DEU)

• There is no self-close or soft-close feature on Designer Undercounter Series units.

• For the 400 Series model, with the door opened to 110°, the hinge will hold in the open position if the door is stopped. As you close the door, the hinge will take over at about 15° to help close the door.

• The soft-close feature, found on high-end cabinetry, gives Designer Refrigeration a rich, sturdy feel and noiseless operation.
• It slows down the closing action for smooth operation and helps to make sure the doors close fully.
• The bottom freezer drawer does not have a soft-close feature.
• See also, Designer Door Self-Close Feature.