Microwave Drawer Oven Begins Defrost but Food Is Not Defrosted Well
Topics:
- Defrost mode malfuction
- Microwave Drawer Oven defrost does not work
Cause:
- Metal key/power supply unit
- Defrost
- Wrong operation
Troubleshooting:
If the Microwave Oven begins defrost but produces uneven heating:
- Ensure the Defrost mode is set correctly. Refer to the product use and care guide for further information.
- Try a second outlet if possible.
- Turn the home circuit breaker to the unit off for 30 seconds then back on again.
- Retest the unit operation.
Answer:
If these steps do not resolve the issue, no further customer troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.
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