Topics:

• How to lock or unlock a CT Electric Cooktop?
• CTE Cooktop lock icon is red
• CT Series Electric Cooktop lock icon blinking or flashing
• CT Model Electric Cooktop does not work when power is first turned on, it is locked
• Why does the Electric Cooktop lock itself after a power outage?
• Can Lock Mode be permanently disabled?
• What does 5 hr, 5hr, or Shr mean?

Answer:

• For CE Electric Cooktops, refer to CE Electric Cooktop Lock Mode.
• For Induction Cooktops and ranges, refer to CI Induction Cooktop, IR Induction Range, and Legacy IR Induction Range Lock Mode and Auto-Lock

1. Press and hold the Lock key for three seconds.
2. The unit will beep twice and the light within the Lock key will go out.
3. The control unit is now in the idle mode.

1. Press and hold the Lock key for three seconds.
2. The unit will beep three times and the light within the Lock key will illuminate.

1. Reset the unit's power at the electrical supply source.
2. Once power is restored, unlock the cooktop.
3. The Lock feature cannot be permanently disabled.

1. If it is a new installation, make sure unit installed per specifications in the product Installation Guide.
2. Verify unit is not in Showroom Mode. "5hr" appears on the display if the unit is in Showroom Mode. See also, CT Electric Cooktop Showroom Mode Instructions. 
3. If an error code is present, the unit will not work. Search for the error code shown for information related to specific error codes.
4. If the unit still does not unlock, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.

• CT Electric Cooktop Controls Unresponsive