Topics:

• What happens if the opened hatch and "Fill Water Tank" message on a Convection Steam Oven (CSO) is ignored?
• Will failure to fill the water tank cause permanent damage to the unit?
• Fill Water Tank message stays on the display after tank is filled with water
• "Oh, OH, 0h, or 0H" with number message appears on the CSO
• What does "Oh, OH, 0h, or 0H" mean?
• Convection Steam Oven auto-off

Cause:

• Water tank is empty
• Water tank is not seated fully or properly
• Mechanical lock damaged
• Switch holder broken
• Damaged O-ring or water valve assembly

Troubleshooting:

If the message to fill the CSO water tank is ignored, the unit's water supply will be used up and the unit will eventually power off.

• There is not a default time from when the "Fill Water Tank" message appears to when the unit will power off.
• This auto-off feature is not designed to prevent permanent damage to the unit due to failure to fill the water tank when indicated.
• A countdown timer appears before the unit powers off.
  • This timer shows "0h" followed by a number.
  • The number represents the number of minutes until power-off.
  • Example: 0h14, 0h13, 0h12, etc.
  • NOTE: Do not confuse this with the standard timer or recipe timer; refer to Convection Steam Oven Timer Operation for additional information.

If the water tank is full and the message continues to appear, refer to Convection Steam Oven Fill Water Tank Message for troubleshooting steps.

If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.