Sub-Zero Group Owner's App - Oven Probe
Topics:
- Set probe temperature through the connected appliance app
- Temperature probe reading on app is not the same as the temperature probe reading on the oven
- App temperature probe and oven temperature probe displays do not match
Troubleshooting:
To set the probe temperature and for use instructions, refer to Wolf Temperature Probe Instructions. Setting up the probe cannot be done remotely.
Once the probe is set up with a target temperature on the oven, the current and target temperatures appear on the oven dashboard, and you can change the target temperature remotely:
- Tap the Probe tile.
- Rotate the dial or input the desired temperature in the number pad.
- Tap Save. The target temperature on the dashboard updates to reflect the change.
You can also turn the probe off by tapping Probe Off on the temperature selection screen.
Answer:
The oven temperature probe can be read, set, and changed using the Sub-Zero Group Owner's App.
- The app and the oven may not match exactly.
- The app updates every 30 seconds. As a result, the probe temperature on the app and the probe temperature on the oven display will rarely match.
Contact the Sub-Zero and Wolf Customer Care Team at [email protected], or call (800) 222-7820, Monday-Friday, 8:00 a.m. - 5:00 p.m. CST.
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