Skip to main content

Wolf Oven Probe Does Not Work or Probe Flashing on Display

Topics:

Troubleshooting:

"PROBE?" or "? PROBE" Appears:

  1. The oven is not sensing the probe. Try removing and reinserting the probe.
  2. Verify  the correct probe is being used. 
    • The Convection Steam Oven and SO24TE 24" E Series Oven probe is black and is not interchangeable with other probes.
    • The L Series, E Series, M Series, Induction Range and Dual Fuel Range probe is blue.
  3. Verify the probe is fully seated in the probe receptacle before adjusting the probe temperature setting.
  4. If these steps do not resolve the issue, continue to Probe Does Not Work.

Probe Does Not Work:

  1. Confirm the proper mode is being used. Refer to the product Use and Care Guide for information on which modes can use a temperature probe.
  2. The probe should "click" into place. Refer to Wolf Temperature Probe Instructions for product-specific instructions on using and setting probe.
  3. If the probe connector is not fully seated into the probe receptacle, PROBE flashes on the display.
  4. Check for debris in the receptacle. Use a can of air to help remove debris.
  5. If the oven still does not sense the probe, and the PROBE message continues to flash, a new probe may be needed. Contact a Factory Certified Parts Distributor to order parts. 

Probe Message Appears When Not Using Probe:

  1. Confirm the proper mode is being used. Refer to the product Use and Care Guide for information on which modes can use a temperature probe.
    • After selecting a cooking mode, "Probe" appears near the top of the screen if the probe can be used. Probe" remains on the screen, even if the probe is not used.
  2. Make sure that the programmed temperature is for the oven temperature, not the probe temperature.

Additional Troubleshooting:

If the above troubleshooting steps do not resolve the issue, service is necessary to expertly diagnose and repair the product. Contact Factory Certified Service to schedule an appointment for repair.

DID THIS ANSWER YOUR QUESTION?

Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

Ask Your Question

We're standing by with answers

Whether you're shopping for appliances or have questions about those you already own, we've got the resources you need. Talk directly to a customer care expert at the Sub-Zero, Wolf, and Cove service center, or connect with an appliance consultant at an official showroom near you. Get quick answers online, or reach a certified service provider or installer. And much more.

 

Call us at (800) 222-7820