Topics:

• White particles, fibers, strings, material, insulation in oven after use.
• Is the oven insulation harmful, hazardous, damaging to one's health?
• Is it normal to see oven insulation through the oven door glass?
• Is it normal to see oven insulation in rack guide mounting holes or screw holes?
• Should insulation be hanging out from corners, walls, or ceiling of a Wolf oven?

Answer:

White fibers or insulation fibers can show up in all ovens, not just Wolf products.

• This may be more noticeable in new ovens, particularly after the use of a convection mode.
  • Loose fibers may be seen within the oven glass door, rack guide mounting holes, rack guide screw holes, corners or edges of oven cavity, or oven door gasket.
  • Ensure that the proper burn-in process has been performed; refer to First Time Oven Use Burn-In Process.
  • Ensure that the oven interior is wiped clean after it cools completely.
  • Remaining fibers will dissipate with continued use; wiping out the oven cavity after each use will help to expedite this process.
• Small fibers of the insulation are not directly harmful or hazardous; however, direct skin contact should be avoided to reduce irritation.
  • Formaldehyde is not used in Wolf oven insulation.
• Insulation is also visible through vents on the unit.
• If large gaps within oven insulation can be seen, or if oven insulation is freely hanging from sections of the oven cavity or oven door, no further troubleshooting advice is available.

If needed, contact Factory Certified Service to schedule an appointment for repair.