Topics:

• Glass top on an Electric or Induction Cooktop, or Induction Range is damaged; is it covered by warranty?
• If something is dropped on a Ceran cooktop and the top cracks or shatters, is this covered by warranty?
• Is accidental damage to cooktop glass covered by Wolf's warranty?
• Glass cooktop pitting
• Can the cooktop still be used if the glass is cracked?
• Can the cooktop glass be patched if cracked, pitting, or chipped?
• Cooktop is scratched
• Glass top melted during use

Answer:

If using the unit caused a crack or damage to the glass top, Wolf's warranty covers it if the warranty still applies.

• If something dropped on the unit or an external force damaged the glass top, it is not covered by warranty.
• Depending on location and size of the crack or damaged area, it may be possible to continue use of the unit.

• If the crack or damaged area touches a burner element or the controls, discontinue use.
• Replacement glass tops come with a keyboard attached, it is not possible to replace the glass only.
• Scratches cannot be repaired. The top would need to be replaced. 
• For a cracked or damaged glass top, contact Factory Certified Service to schedule an appointment for repair.