Topics:

• How to descale a Wolf Coffee System
• EC2450 and EC3050 Coffee System brand of descaling solution
• What is the descaling solution part number for the Coffee System?
• Where to purchase Coffee System descaling solution
• Can a solution other than EcoDecalk be used to descale the Coffee System?
• How soon do you have to run the descaling?

Troubleshooting

Descale Process

1. Remove the water tank and empty completely. Remove the water filter, if installed.
   
   
2. Pour descaling solution into the tank to line A, then add water until it reaches line B.
3. Install the water tank.
4. Insert the water spout into the receptacle, then place a large, minimum 85 oz (2.5 L), container under the coffee and water spouts.
5. Touch .
6. Touch  or  until "Descale" appears on the touchscreen.
7. Touch .
8. "Descaling" and a progress bar appear on the touchscreen.
9. After approximately 25 minutes, "Rinse and fill water tank up to max level" appears. Rinse and fill the water tank with water and empty the container.
10. Install the water tank and place the container under the spouts.
11. Touch . "Rinsing please wait" appears on the touchscreen. The water tank may need to be filled multiple times to complete the descale process.
12. When "Descale complete press OK" appears, fill the water tank, and touch .
13. Reinstall the water filter, if using.

Refer to the product Use and Care Guide for further information.

Answer:

Descale Information

The Coffee System flow meter counts the quantity of water used. When the quantity reaches the set limit according to water hardness, "Descaling" appears on the appliance display.

• Descale message will flash when unit sits idle or when program is changed.
• There is no standard for how often a Coffee System requires descaling as it is based on individual use.
• Refer to Coffee System Water Requirements for information on adjusting the water hardness level.
  • Water hardness is an adjustable setting with four water hardness setting options.
  • One is low water hardness, and four is high water hardness.

The Coffee System Quick Start Guide provided with the descaling solution details the descaling process.

• Use only EcoDecalk descaling solution to descale the Wolf Coffee System.
• Coffee System descaling solution, part number 829244, includes two 3.40 fl oz single use packets of EcoDecalk descaling solution.
  • EcoDecalk is an ecological descaling solution made with 100% lactic acid.
  • 16.9 fl oz bottles have four descalings each and are available through online retailers such as Amazon. Only use 3.40 fl oz per descaling process.

Descaling Tips

• Descaling takes about 45 minutes.
  • It does require the user to be in front of the unit for the entire descale process.
  • Wolf suggests descaling as soon as the message appears.
• Descaling frequency varies by use and water hardness.
• The use of a descaling solution other than EcoDecalk may result in the descale message appearing more frequently.
• The Coffee System will work without descaling, but taste and functionality are compromised until the system is descaled.
• EC24 Coffee Systems do not include descaling solution due to the chemicals in the solution.

Troubleshooting

• If the descaling message appears when the descale is complete, descale the machine again, as it did not descale properly.
• If the unit does not start descaling, turn the power off and reset the circuit breaker. If the descale still does not work properly, contact Factory Certified Service to schedule an appointment for repair.
• If descaling message appears before expected, verify the water hardness setting. See Coffee System Water Requirements for more information.