Designer Series (IT, IC) Reset Water Filter
Topics:
- How to reset the water filter on a Designer (IT, IC) product
- Turn off the Change Water Filter message on Designer Tall, and Column models
- Snooze the water filter message on Designer models
- How to reset, enable, or disable the water filter life monitor in Designer products
- How to turn the water filter feature off if using an external, reverse osmosis, or other water filter
Answer:
The steps below apply to Designer Tall (IT) or Column (IC) models in any of the following situations:
- The filter has been changed
- The filter needs to be changed
- The unit does not use a filter
For current Designer Products, refer to Designer Series (DET, DEC) Reset Water Filter.
- For other models, refer to Sub-Zero Water Filter Replacement.
See also, Sub-Zero Group Owner's App Water or Air Filter Life Incorrect.
Reset Water Filter
If the change filter message is not present:
- Tap the arrow on the left side of the Home screen to access the Options menu.
- Tap the gear icon on the Options menu to access the Settings menu.
- Select the 'i' icon to access the Information menu.
- Tap Filters to access the Water and Air Filters menu.
- Press and hold the dripping water icon on the far left for 5 seconds to select the water filter settings.
- This will reset the percentage back to 100%.
- Continue by following the same steps below for when the change filter message is present.
If the change filter message is present:
The change filter message appears when the filter is spent, 0% remaining filter life.
- When the message appears, select one of the following:
- If a replacement filter is not available, tap Snooze to turn the reminder off for one week. Water filters are available for purchase through Sub-Zero’s Accessory Store or a Factory Certified Parts Distributor.
- If a replacement filter is available, or if the unit does not use a filter and you want to turn off the filter reminder, tap Reset Filter to reach the Reset Filter Life Timer? screen.
- If a replacement filter is not available, tap Snooze to turn the reminder off for one week. Water filters are available for purchase through Sub-Zero’s Accessory Store or a Factory Certified Parts Distributor.
- If you want to replace the filter, change it at this point. If the unit does not use a filter, skip this step.
- Refer to Designer Water Filter Replacement for filter replacement information.
- On the Reset Filter Life Timer? screen, select the options that apply:
- Disabled/Enabled can be toggled by pressing on the words. This enables or disables the filter life timer.
- Always have the filter life timer enabled if the internal unit water filter is used.
- To verify if the timer is enabled, see if the word "Enabled" is bold on the display.
- Use this feature to disable the filter life timer when a reverse osmosis system is in place and the internal unit filter is not used.
- Touch Yes or No to exit the screen.
- Select Yes when the water filter is replaced and the timer needs to reset to 100% water filter life.
- Select No to exit this screen without reseting filter timer.
- Disabled/Enabled can be toggled by pressing on the words. This enables or disables the filter life timer.
- If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.
See also, Sub-Zero Ice Maker Does Not Make Ice.
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