Topics:

• Water dispenser does not work on Designer (IT, IC) unit
• No water is coming from the dispenser of a Designer product
• What to do if internal water dispenser of a Designer model does not work

Troubleshooting:

For Designer (formerly Integrated) units when a water dispenser does not dispense:

1. Make sure the water dispenser is turned on. 
   • For units prior to serial number 5959000, see Sub-Zero Refrigeration Water Dispenser Disable.
   • For units starting with serial number 5959000, see Sub-Zero Group Owner's App Water Dispenser.
     
     (The water dispenser is found inside the refrigerator on the left wall.)
2. If the water filter replacement icon appears, replace the water filter. See Sub-Zero Designer Series Water Filter Replacement.
3. Verify the water tank has been primed if the unit is newly installed or the filter was recently replaced. See Sub-Zero Priming the Water Dispenser Tank.
4. If it is a new installation, confirm water is connected to the unit.
5. Verify the water supply is turned on.
6. If these troubleshooting steps do not resolve the issue, service is necessary to expertly diagnose and repair the product. Contact Factory Certified Service to schedule an appointment for repair.

See also:

• Sub-Zero Dispenser Water Spray Angle
• Sub-Zero Designer Series (IT, IC) Internal Water Dispenser Drips