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Sub-Zero Door or Drawer Frozen Shut

Topics:

  • Freezer door frozen shut
  • Sub-Zero freezer door will not open
  • How to defrost a frozen door or drawer

Answer:

If a Sub-Zero door will not open due to ice buildup, it may be necessary to defrost the unit or section until the door can be opened.

If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.

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Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

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