Topics:

• Classic (BI) over-and-under and French door model freezer drawer makes a clunking noise when opened
• Plastic hitting on plastic noise when freezer drawer is opened
• Why does the freezer drawer make a clunking sound when opened?

Answer:

When the freezer drawer of a BI series over-and-under or French door model is opened, there may be a noticeable clunk or thud.

• This is considered normal.
• It may be possible to hear the noise twice.
• The noise is caused by the slide rail hitting the end of the slide.
• As the drawer is closed, the noise may be heard again.
• Noise will occur regardless of opening force or speed.
• Food load will not affect the noise.