Topics:

• Classic series (BI, CL) leveling and door adjustment procedures
• Can door adjustment be affected by a warm or cold unit?
• BI leveling and door adjustment considerations
• CL Series doors do not align, doors are uneven
• BI Series all refrigerator or all freezer door adjustment procedure
• CL Series over and under door adjustment procedure
• One door on a Classic model sticks out further than the other
• Door hinge adjustment

Answer:

The doors of a Classic Series (BI, CL) Side-by-Side, French door, or Over/Under unit can be adjusted in and out, and side to side tilt. Additionally, the doors of a Side-by-Side model unit can also be adjusted up and down.

Before making any adjustment:

• First, slightly loosen the two upper hinge bolts on the upper hinge plate using a 1/2" wrench. Refer to the illustration below.

In-and-out adjustment

• For a left-hinge door, using a 5/32" Allen wrench, turn the adjustment bolt clockwise to bring the handle side of the door inward and counterclockwise to move the handle side outward.
• Reverse directions for a right-hinge door.

Side-to-side tilt adjustment

• For a left-hinge door, using a 3/8" wrench, turn the adjustment bolt clockwise to raise the handle side of the door and counterclockwise to lower the handle side.
• Reverse directions for a right-hinge door.

Up-and-down adjustment

Over/Under and French door models cannot be adjusted up and down.

• For a left-hinge door, using a 1/4" Allen wrench, turn the adjustment bolt clockwise to raise the door and counterclockwise to lower.
• The adjustment bolt is on the underside of the lower door hinge. See illustration below.
• Reverse directions for a right-hinge door.

Refer to the product Installation Guide for further installation information.

If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.

Freezer Drawer Adjustment

• If a freezer drawer on a French door or Over-and-Under unit is out of alignment, service is necessary to expertly diagnose and repair the product. 
• Contact Factory Certified Service to schedule an appointment for repair.

See also, Sub-Zero Classic Series (BI) Freezer Drawer Removal.