UE: 047 Unit Installed Outside of US

Topics:

• What is a UE: 047?
• Unit installed outside of US - No Warranty
• Unit with a UE: 047 ticket in Saleslogix

Answer:

UE: 047 is a Saleslogix ticket subject indicating the unit was purchased in the United States and shipped to a different country. Therefore, the unit has no factory warranty.

SZG - East:

• Sells product through legitimate channels to Bermuda.  These products will show East as the distributor and will have a UE: 047 ticket.  The product carries a warranty offered by East and the customer must contact the distributor to determine warranty.

SZG – Southeast:

• Sells product through legitimate channels to the Caribbean.  These products will show Southeast as the distributor and will have a UE: 047 ticket.  The product carries a warranty offered by Southeast and the customer must contact the distributor to determine warranty.

All Products:

• For product sold outside the US. Product warranties are supported by the Product Distributor, not the manufacturer.  Refer customer to Product Distributor for specific terms. 
• Add a UE: 047 ticket to a unit if the customer indicates it was moved to another country. If the customer moved the product to another country, the product no longer carries any warranty (factory or distributor).
• Units purchased in the United States and shipped to Canada do retain the product warranty. See Purchase Product in United States and Ship it to Canada.
• See also, Purchase Product in United States and Ship it to Another Country (Excluding Canada).