Skip to main content
E-mail This Answer

Sub-Zero Group Owner's App Unable to Set Time Zone

Topics:

  • Time zone setup failed to complete
  • Pairing process will not set time zone
  • Cannot set time zone in the Sub-Zero Group Owner's App

Answer:

If the time zone setup failed during the inital pairing proccess, the time zone can still be set after the appliance is connected to the Wi-Fi network. 

Troubleshooting:

If the Sub-Zero Group Owner's App experienced an error while attempting to set the time zone:

  1. Verify the mobile device is connected to the Wi-Fi network
  2. Open the Sub-Zero Group Owner's App.
  3. Select your appliance from the home screen.
  4. Select the Settings Icon.
  5. Select Time Zone Settings. 
  6. Select local time zone.

Contact the Sub-Zero, Wolf, and Cove Customer Care Team at [email protected], or call (800) 222-7820, Monday-Friday, 7:00 a.m. - 7:00 p.m. CST. 

Related Questions

DID THIS ANSWER YOUR QUESTION?

Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

Ask Your Question

We're standing by with answers

Whether you're shopping for appliances or have questions about those you already own, we've got the resources you need. Talk directly to a customer care expert at the Sub-Zero, Wolf, and Cove service center, or connect with an appliance consultant at an official showroom near you. Get quick answers online, or reach a certified service provider or installer. And much more.

 

Call us at (800) 222-7820