Amazon Alexa Use with Connected Appliances
Topics:
- Use Amazon Alexa with Echo, Echo Dot, Echo Show, or other Amazon Alexa products
- Is Alexa compatible with Sub-Zero, Wolf, and Cove connected appliances?
- Migrating to new Amazon Alexa Skill
- Why are my Amazon Alexa commands no longer working?
Answer:
Connected Sub-Zero, Wolf, and Cove appliances are voice-enabled using Amazon Alexa and the same email account used to connect the appliances.
Supported Appliances:
- Sub-Zero Refrigerators
- Classic (formerly Built-In)
- Designer (formerly Integrated)
- Designer (formerly Integrated) Wine
- Wolf Ovens
- E Series
- M Series
- Dual Fuel Range
- Induction Range
- Cove Dishwashers
- DW2450
- DW2450WS
Note: In the spring of 2023, an update was made to the Sub-Zero Group Connected Appliance Alexa Skill, which requires all users to relink their Sub-Zero Group Owner’s account in the Alexa App.
- Users previously enrolled in the Alexa skill need to disable the skill and then re-enable.
- After enabling the Alexa skill, all previous appliance skills will automatically be replaced with a single skill for each appliance.
To Get Started:
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- Discovery may take up to 30 seconds. If no Sub-Zero, Wolf, or Cove devices appear after the discovery process, try selecting "Discover Devices" again.
Tips for Use:
- To use the Alexa skill with Sub-Zero, Wolf, or Cove appliances, you must have an appliance connected in the Sub-Zero Group Owner's App.
- The email used to connect the appliances must match the email used for the Amazon Alexa account.
- If Alexa commands are not working, contact Customer Care at 800-222-7820. A Customer Care Representative can make sure the connected module is updated to at least version 4.9.
- For information on Alexa commands for use with Sub-Zero, Wolf, and Cove appliances, see:
- Alexa for Sub-Zero
- Control Connected Appliance with Intelligent Personal Assistant for information on other personal assistant devices.
- Note: Amazon Alexa does not provide appliance notifications.
Contact a Local Dealer for further sales information.
DID THIS ANSWER YOUR QUESTION?
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We're standing by with answers
Whether you're shopping for appliances or have questions about those you already own, we've got the resources you need. Talk directly to a customer care expert at the Sub-Zero, Wolf, and Cove service center, or connect with an appliance consultant at an official showroom near you. Get quick answers online, or reach a certified service provider or installer. And much more.
Call us at (800) 222-7820