Sub-Zero Group Owner's App Unknown Appliance
Topics:
- Unknown appliance appears in Sub-Zero Group Owner's App
- What is an unknown appliance?
- How to correct an unknown appliance in the app
Troubleshooting:
- For Sub-Zero refrigerators, Cove Dishwashers, or Wolf ranges, verify that the connect setting is turned on. For instructions, refer to:
- Certain Sub-Zero models have a connect setting that must be turned on. To turn on, refer to Connect Sub-Zero Appliance to the Sub-Zero Group Owner’s App.
- For Wolf appliances, refer to Induction Range Oven Connected Feature or Dual Fuel Range Oven Connected Feature.
- All Cove appliances ship with the connect setting turned off. To turn on, refer to Connect Cove Appliance to Sub-Zero Group Owner's App.
- If service was recently performed on the unit or a new connected module was recenly installed, contact the Sub-Zero Customer Care Team at [email protected], or call (800) 222-7820, Monday-Friday, 8:00 a.m. - 5:00 p.m. CST.
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