Skip to main content
E-mail This Answer

Restart Wi-Fi and Router

Topics:

  • Sub-Zero Group Owner's App Troubleshooting restart Wi-Fi access point and router
  • How to reset wireless connectivity for the connected appliance app
  • Connected appliance home wireless connectivity troubleshooting

Troubleshooting:

To restart router or wireless access point:

  1. Power off the device by pressing the power switch (if available) or unplugging the power cord.
  2. Wait for 30 seconds, and then power on the device.
  3. The device may take a few minutes to complete the reboot process and return to normal operational status.
    • Most devices have power and connection indicator lights. On most devices, a solid light indicates the reboot has been completed.
  4. If these steps do not resolve the issue, see Connected Appliance Connectivity Troubleshooting.

For further assistance, contact the Customer Care Team at [email protected], or call (800) 222-7820, Monday-Friday, 8:00 a.m. - 5:00 p.m. CST.

Related Questions

DID THIS ANSWER YOUR QUESTION?

Need further assistance? Contact Customer Care at 800.222.7820 or provide your information below and request a Customer Care representative contact you.

Ask Your Question

We're standing by with answers

Whether you're shopping for appliances or have questions about those you already own, we've got the resources you need. Talk directly to a customer care expert at the Sub-Zero, Wolf, and Cove service center, or connect with an appliance consultant at an official showroom near you. Get quick answers online, or reach a certified service provider or installer. And much more.

 

Call us at (800) 222-7820