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What is the best reference for custom panel dimensions for Sub-Zero products? ... Is a panel configurator available for the Classic Series (CL), and Designer Series (DET, DEC)? ... Panel dimensions for discontinued products are in the product Installation Guide, available in the Specifications Library.
Last Updated:
05/30/2024
How to order air filters, water filters, or cleaners ... What parts can be purchased locally? ... The process to purchase authentic parts for Sub-Zero, Wolf, and Cove varies based on what parts are needed.
Last Updated:
07/05/2022
Refrigerator not cooling or will not hold set temperature? ... Only a Factory Certified Service technician can determine the exact cause of a cooling issue. ... Use this troubleshooting as a starting point to resolve warm refrigerator temperatures.
Last Updated:
09/13/2023
Water valve energized longer than fifteen seconds ... For the most applicable information, first determine your product model by referring to the serial tag. ... To locate the serial tag, refer to Sub-Zero Serial Tag Locations.
Last Updated:
08/09/2023
How often should the air purification cartridge be replaced? ... Is it harmful to the Classic (formerly Built-In) unit if the air filter is not replaced? ... How to dispose of an air filter part number 7007067, 7042798
Last Updated:
02/12/2024
What is the serial number break for the DF light bulb change? ... M Series Ovens have two side wall lights plus an upper ceiling light. ... The M Series Oven Use and Care Guide states that the upper light bulb must be replaced by a service technician, but a technician is not required to replace that bulb.
Last Updated:
04/07/2025
Fault code, error code 4910 ... 4910 shown on control panel ... M Series Oven shows 4910 ... Upper cooling fan HES stall detected ... If error 4910 occurs, no troubleshooting advice is available and service is required to expertly diagnose and repair the product.
Last Updated:
04/04/2025
What is the refrigerator, freezer average humidity level? ... What is the BI Series crisper drawer humidity level? ... Can the humidity level be changed? ... The Classic (BI) and Designer (formerly Integrated) Series products maintain ideal humidity in the refrigerator compartment.
Last Updated:
04/03/2025
Wolf Gas Cooktops and SRT Rangetops are certified by Star-K to meet strict religious regulations in conjunction with specific instructions found on www.star-k.org. ... Gas Cooktops and SRT Rangetops do not have a Sabbath Mode.
Last Updated:
04/01/2025
Water line or ice maker is not connected, but water valve or ice maker continue to make noise ... Normal ice maker / water valve operation ... Jammed ice cube in ice maker assembly / blocking ice ejector
Last Updated:
04/01/2025
Header Panel for 18” unit, part number 7045348 (RH), 7045349 (LH) ... If the door is not staying open, the unit may not be properly installed. ... If the unit is not level in the installation, the weight of the food and the door will prevent the door from staying open beyond 90°.
Last Updated:
03/31/2025
Can a glass door be changed or swapped to a solid panel door? ... Are stainless solid doors an option for glass door models? ... What color is the inside of a solid door for a glass door unit? ... Should the hinge be specified when a solid overlay door, part number 7005924, is used?
Last Updated:
03/28/2025
What are the part numbers for the Convection Steam Oven (CSO) perforated and solid trays? ... Is a baking sheet available for the CSO? ... Convection Steam Oven (CSO) products have different part numbers depending on model and serial number.
Last Updated:
03/27/2025
Accessories ... Features ... Genuine parts for Sub-Zero, Wolf, and Cove products are available by calling the Factory Certified Parts Distributor in your area. ... Only filters and cleaners are available for online purchase in the Sub-Zero, Wolf, and Cove Store.
Last Updated:
03/26/2025
A manual defrost is completed by disabling the refrigerator or freezer section. ... It is possible to disable the freezer or refrigerator section alone in Sub-Zero units with an electronic control panel, depending on model.
Last Updated:
03/26/2025
All troubleshooting solutions for customer connected app ... Sub-Zero Group Owner's App is not working ... Use the following information when experiencing issues with the Sub-Zero Group Owner's App or connecting appliances.
Last Updated:
03/26/2025
Is it safe to use a product after a hurricane? ... Is it okay to use a Sub-Zero, Wolf, and Cove that was under water or in a home that flooded? ... If a unit was submersed in water, will it work?
Last Updated:
03/25/2025
What color is the interior of a Wine Storage unit? ... Is the interior color the same across all Wine Storage model lines? ... What is the interior color of a 400 series, WS-30 and IW Wine Storage models?
Last Updated:
03/24/2025
Is there a list or map of who services an area? ... How to find a dealer, installer, service company, or parts dealer ... How to find which service company covers an area ... Find a dealer by zip code
Last Updated:
03/24/2025
Where can I find recipes for Wolf products? ... Does Wolf have recipes for specific ovens listed online? ... Does Wolf offer holiday recipes? ... What is the best recipe for a pizza? ... Can recipes be found for a specific Wolf model?
Last Updated:
03/24/2025
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